Refund & Cancellation Policy

Independent Travel Services understands that travel plans can change. This Refund & Cancellation Policy explains general considerations for cancellations, ticket changes, and refund requests related to flight bookings made through the applicable airline or booking provider.

1. Ticket and Fare Conditions

Each airline ticket may have its own conditions regarding refunds, cancellations, changes, no-shows, and travel credits. Some tickets may be refundable, while others may be partially refundable or non-refundable, subject to applicable law and the ticket conditions.

Before purchasing a ticket, carefully review the fare rules, total price, baggage terms, change restrictions, and cancellation conditions presented by the airline or booking provider.

2. How to Request a Cancellation

If you need to cancel a reservation, review your booking confirmation to identify the airline or booking provider responsible for managing the ticket. Follow its cancellation instructions or contact our team for guidance on the appropriate next step.

• Have your booking confirmation or reservation reference available.
• Provide the passenger name and relevant itinerary details.
• Ask whether the ticket is refundable and whether any charges apply.
• Obtain confirmation of the cancellation request and its outcome.

A cancellation request is not complete until it has been acknowledged or processed by the relevant provider. Do not assume that simply missing a flight or sending a message automatically cancels a ticket.

3. Refund Eligibility

Refund eligibility is determined by the applicable fare conditions, the reason for cancellation, the status of the ticket, the provider's rules, and relevant legal requirements.

A refund may depend on factors such as:

• Whether the ticket permits a refund.
• Whether travel has started or any segment has been used.
• Whether the airline cancelled or significantly changed the flight.
• Whether the traveler cancelled voluntarily.
• Whether taxes or other amounts are refundable under the applicable rules.
• Whether the booking provider has already submitted or completed the refund.

Any refund amount must be determined from the actual booking terms and applicable law. We do not promise a refund amount before the relevant provider has reviewed the request.

4. Airline-Initiated Cancellations and Schedule Changes

If an airline cancels a flight or makes a significant schedule change, the available options may include rebooking, a travel credit, or a refund, depending on the circumstances and applicable rules.

Contact the airline or the provider responsible for your reservation to confirm the options available for your itinerary. Keep any notifications about the disruption and records of your communication.

5. Voluntary Cancellations

If you choose to cancel a flight for personal reasons, the airline's fare rules and the terms presented at purchase generally determine whether a refund or credit is available and whether fees or fare penalties apply.

Please request a quote or confirmation of any applicable charges before authorizing a cancellation. Do not assume that every ticket can be cancelled without a fee.

6. Ticket Changes and Rebooking

Date changes, route changes, passenger-detail corrections, and rebooking requests are subject to the airline's rules and the conditions of the ticket. Depending on the fare, a change may involve a change fee, a fare difference, taxes, or other charges.

Some tickets may not permit changes. Confirm the total cost and revised itinerary before authorizing any change.

7. Refund Processing Time

Refund processing times vary depending on the airline, booking provider, payment method, and circumstances of the request. Additional time may be required for the provider to review the request or for the payment institution to post the funds.

Any processing timeframe quoted by a provider is an estimate unless that provider expressly confirms otherwise. If a refund appears delayed, contact the provider that is responsible for processing it.

8. Original Payment Method

Where a refund is approved, it is generally handled according to the airline's or booking provider's payment and refund procedures. The funds may be returned to the original payment method where supported and required by the applicable process.

The time it takes for a refund to appear in an account may depend on the bank, card issuer, payment service, or other financial institution involved.

9. Non-Refundable Tickets and Travel Credits

If a ticket is non-refundable under its fare rules, a cash refund may not be available except where required by applicable law or the provider's policy. In some circumstances, the airline may offer a credit or other alternative subject to specific conditions.

Before accepting a travel credit, review its expiry date, permitted use, transferability, eligible routes, and any other restrictions.

10. Missed Flights and No-Shows

If a traveler misses a flight or fails to check in or board on time, the ticket may be subject to the airline's no-show rules. This may affect the value of the unused ticket and any remaining segments of the itinerary.

Contact the airline or booking provider as soon as possible if you expect to miss a flight. Do not assume that unused portions will automatically be refunded.

11. Duplicate or Incorrect Bookings

If you believe that a reservation was duplicated or contains an error, contact the booking provider promptly. Refunds or corrections depend on the facts of the case, ticket conditions, provider procedures, and applicable law.

Please review passenger names, travel dates, and route details before completing a booking to reduce the risk of errors.

12. Service Fees and Third-Party Charges

Any service fee, cancellation fee, change fee, or other charge applicable to a booking should be explained by the responsible provider under its disclosed terms. Airline charges and booking service charges may be treated differently.

Before a cancellation or change is processed, request an explanation of the applicable charges and the amount, if any, expected to be returned.

13. How to Contact Us

For assistance identifying the appropriate cancellation or refund process, contact us using the details below. Please do not include full payment-card numbers, passwords, or other sensitive financial information in ordinary email or messages.

Business: Independent Travel Services
Phone: (844) 505-0968
Website: https://int.bookdealflight.site/

Have your booking reference, travel dates, and passenger details ready when contacting the responsible provider.

14. Policy Updates

We may update this policy when our services, provider procedures, or legal requirements change. The latest version will be published on this page with a revised date. Updates do not override rights that cannot legally be excluded or changed.

15. Related Policies

Please also review our Terms & Conditions and Privacy Policy for additional information about website use and the handling of personal information.